Traveler Emergency Services – Things You Must Know for Urgent Air Trips

Business agreement
Why Use a Corporate Travel Agency? – Travel Management Solutions Guide
March 13, 2018
benefits of travel management agency
5 Benefits of a Travel Management Agency
March 28, 2018


Nobody loves unexpected travel changes. Similarly, changes in airline reservation are one of the things that no one likes to make. Traveling last minute to meet a family member, friend or loved one who is admitted to the hospital, or to attend a funeral is stressful. Some time ago, most airlines used to provide generous emergency travel services for corporate travelers. Known as compassion or bereavement fares, they offered substantially more than regular discounts on regular airfares, to ease the burden of the eleventh hour. Unfortunately, such trend is phasing out among many airlines today as tickets are already heavily discounted. But, some airlines still offer either a different rate or a flat discount on existing airfares, as determined by the carrier. However, policies vary airline to airline.


Typically, only immediate family members can avail bereavement fares. In some cases, applicants for such a fare must provide evidence of an emergency. The documentation may require an official letter from a physician along with name, address, and contact details of the hospital, funeral home or hospice to qualify for the discount.

Tips in case of emergency

In an emergency situation, the stress may not let you think clearly. Therefore, consider following options for your convenience and savings. Here are some tips for you.


  1. Check out airfare on the airline’s website and compare it with the charges you were quoted via phone. It may be cheaper.
  2. It would be an excellent idea to check prices for all airlines, providing emergency travel services for corporate travelers that are within a reasonable distance from your residence. A shortest with a short drive to a less convenient carrier could save a good amount of money.
  3. Alternatively, make the most of a comparison shopping website to compare multiple carriers and booking sources, once at a time.
  4. Search online for specials on different airline websites.
  5. Make the most of frequent flyer miles. Irrespective of limited seat availability, many airlines allow for an award travel at an increased redemption rate, enabling you to book any seat on any flight.
  6. Consider using a travel agent as they have resources that you don’t base on vendor relationship.


To enhance emergency travel services for corporate travelers, Forest Travel has a 24-hour emergency line to satisfactorily take care of any complications, and serve last minute trips and urgent flight changes.

Ready to learn more? Contact us and take your corporate travel to the next level.

BY: Carmen Stinson

Corporate Travel Director – Forest Travel Agency

Author Image

Jhonny Stathopoulou

Vice President of Sales

Jhonny is an innovative travel professional with experience leading teams. He is dedicated to high-level customer relations, while an expert in financial management, and operations. Jhonny’s passion for traveling matches his professional experience.